The buffet-style dinner includes great samplings. All the lobster you can eat with other items like shrimp, Oysters Rockefeller, gumbo, and seafood salad. There are items like pasta with sauce, sausage and peppers, and you can special order steak if someone in your party doesn't want seafood. There is also a good salad bar with raw oysters, craw fish, and other items. The menu is good and the food quality is very good for a buffet. Dinner prices are $39.95 for early bird, and $46.95 after 6:00pm. This is not fast food and the prices are steep for Florida but you can really pig out if you're inclined.
Service and management were a little disappointing. We have eaten there before but noticed a marked change in both of these areas. We were seated and waited a while for somebody to notice us. We were greeted by a waitress who was less than enthusiastic to be there at all. You've been in restaurants where the wait staff acts like you're bothering them? That's what we got. She did all right but was just going through the motions.
My son is not a lover of seafood so we asked the manager if he could just get a plate of fried clam strips which I know they carry. He told us they "ran out" for the day and was sorry. Then he asked me if there was anything else he could do for me (as if he had done anything at that point). When I said no he told us to enjoy our meal. So, for $46.95, my son settled for chicken strips and fries. In a good restaurant the manager would have had the decency to prorate the bill so we wouldn't pay top dollar for a dinner we could have got at Kentucky Fried Chicken for $4.99. If you are an experienced diner then you know there's no such thing as running out of anything. It was about 9:00pm and he didn't want to crack open a fresh case of anything. I expect better than this for a $200 dinner.
Enough of a rant but we expect certain levels of service when we go out and I was given the feeling nobody was going to give us any more than what they absolutely had to.
I enjoyed the food very much and so did the rest of the family but I know a lot of parents agree. If one of your kids is unhappy you don't enjoy your dinner as much.
While it is a great dinner feast I give them a C+ for customer service. You will not be disappointed overall but it will be a long time before I go there again.
